Frequently Asked Questions | Muncle Mikes
Find quick answers about custom diecast, DIY kits, wheel parts, subscriptions, shipping, orders and collector resources. Product details, pricing, availability and recurring-plan terms are controlled by the live Shopify listing for the exact item you are viewing.
Are custom Hot Wheels factory releases?
Not when they have been modified after manufacture. Wheel swaps, repainting, polishing and other aftermarket work should remain identified as custom work. A factory casting name that contains the word “Custom” is a different issue and does not automatically mean the individual car was modified later.
Do replacement wheels fit every 1:64 car?
No. Scale is only a starting point. Check wheel diameter, tire width, axle arrangement, inner-hub clearance and the actual donor casting before ordering. Use the wheel and tire collection together with the measurements on the selected listing.
What is the difference between a finished custom and a DIY kit?
A finished custom is sold as a completed build. A DIY kit is a project starting point and may require separate wheels, tires, axles, paint, tools or other parts depending on the listing. Read the included-contents section before checkout.
How do Muncle Mikes subscription clubs work?
The first payment is normally charged at checkout. Monthly clubs renew once per month; model-kit, freight-car, GeminiJets and Diecast Masters clubs renew every two months. Shipping and applicable tax are separate. Compare the complete club collection before choosing.
Can I choose the exact item in a subscription shipment?
No, unless the listing expressly says otherwise. Muncle Mikes selects from the eligible brand, scale or product family. Product photos show examples and do not guarantee a particular casting, color, road name, kit, release or chase variant.
How do I cancel a subscription?
Use the subscription account linked from your confirmation and cancel before the next renewal. Email munclemikes@gmail.com if you cannot access the account or need help identifying the plan. The Adventure Box has a two-cycle minimum; any minimum shown on the selected plan controls.
What is MMCLUB10?
MMCLUB10 gives customers in Shopify’s Active Product Subscribers segment 10% off eligible one-time purchases in the Hot Wheels & Matchbox Wheels and Tires collection. It does not discount subscription line items or every product in the store. Checkout confirms eligibility.
Where can I track an order?
Start with the order tracking page. If the available tracking information does not answer the question, contact support with the order number.
Where are shipping and condition details?
Use the shipping guide for shipping information and the condition policy for how item condition is described.
Where can I research a casting or variation?
Browse the collector guides or use the Collector Record Finder to locate a casting-family or release record.
Need more help?
For order, product or subscription questions, email munclemikes@gmail.com. Include the order number or product/page link when possible.
